Privacy policy

Chloe & Grace Savannah attaches great importance to protecting the personal data of its customers. This privacy policy explains how personal information is collected, used, and protected. By using our services, you accept the practices described in this policy.

Collection of Personal Information
Chloe & Grace Savannah collects various types of personal data to provide an optimal shopping experience. This data may include:

First and last name
Shipping and billing address
Email address
Phone number
Payment information

Use of Personal Information
The personal data collected is used for the following purposes:

Processing and shipping of orders
Managing payments and fraud prevention
Communicating with customers about their orders and our product offerings
Improving our customer service and responding to inquiries
Sending information about new products, promotions, and events (with the customer's consent)

Sharing of Personal Information
Chloe & Grace Savannah does not sell, rent, or share personal data with third parties, except in the following cases:

With external service providers who process payments and ship orders
When required by law or to comply with legal procedures
To protect the rights, property, or safety of Chloe & Grace Savannah, its customers, or the public

Security of Personal Information
Chloe & Grace Savannah implements appropriate security measures to protect personal information from unauthorized access, modification, disclosure, or destruction. These measures include:

Using encryption technologies for payment transactions
Limiting access to personal data to employees and partners who need it to provide our services

Retention of Personal Information
Chloe & Grace Savannah retains personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

Customer Rights
Customers have certain rights regarding their personal data under applicable legislation, including:

Right of access: Customers may request a copy of their personal data held by Chloe & Grace Savannah.
Right of rectification: Customers may request correction of inaccurate or incomplete data.
Right to erasure: Customers may request the deletion of their data, subject to legal retention obligations.
Right to withdraw consent: Customers may withdraw their consent to data processing at any time.

Cookies and Similar Technologies
Chloe & Grace Savannah uses cookies and similar technologies to enhance the user experience on our website. Cookies help remember customer preferences and track site usage. Customers can adjust their browser settings to refuse cookies, but this may affect the website's functionality.

Changes to the Privacy Policy
Chloe & Grace Savannah may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. Customers are encouraged to review this page regularly to stay informed about any changes.

Contact Information
For any questions regarding this privacy policy or to exercise your rights regarding your personal data, you may contact Chloe & Grace Savannah at: support@shopchloegrace.com

Chloe & Grace Savannah is committed to protecting its customers' privacy and using personal data responsibly and securely.